The Food Safety and Quality Policy of SILICIUM ESPAÑA LABORATORIOS, S.L. has the primary objective of ensuring that all its dietary supplements are safe, harmless and of high quality, complying with applicable legal, regulatory and contractual requirements, as well as with the needs and expectations of customers, consumers and society in general. Food safety is a strategic commitment of Management and an individual responsibility of all members of the organization.
Therefore we direct our actions to:
ENSURE THE SAFETY AND FOOD QUALITY OF THE PRODUCT
Ensure safety and quality standards for the dietary supplements we market. Meet the demands and expectations of customers and consumers.
DISSEMINATE FOOD QUALITY CULTURE TO WORKERS
Encourage social, cultural and work meetings among employees to spread the culture of food quality.
PREVENT FRAUD
Take actions to prevent fraud that would deceive the buyer or consumer of the dietary supplements.
FOOD DEFENSE
Develop strategies to prevent harm and ensure the protection of products throughout the supply chain.
COMPLIANCE WITH LEGAL AND REGULATORY REQUIREMENTS
Ensure compliance with all legal, regulatory and normative requirements applicable to dietary supplements, both in Spain and in export countries. The company actively monitors regulations (AESAN, EFSA, EU and competent authorities) and continuously updates its FSMS.
CONTINUOUS IMPROVEMENT
Commitment to our customers to continuously improve our products and services, offering dietary supplements that are safer, more natural and environmentally friendly.
CUSTOMER SATISFACTION
Deliver products and services that satisfy the customer, on every occasion.
INTERNAL AND EXTERNAL COMMUNICATION
Maintain effective communication, both internally and externally. Internally, active staff participation is promoted through meetings, training and open channels of information on safety, quality and sustainability. Externally, we ensure truthful, timely and traceable communication with authorities, customers, suppliers, certifying bodies and stakeholders, in accordance with the requirements of the FSSC 22000 scheme and current legislation.
MITIGATE CLIMATE CHANGE
Environmental sustainability and the fight against climate change are essential for food security, the wellbeing of our communities and the future of the planet. We are committed to reducing our environmental impact in all aspects of our operation, from raw material selection to final delivery of our products.
Management is committed to reviewing this policy annually and making the necessary adjustments to the Food Safety Management System to ensure it remains adequate to legal requirements, that safe and quality products continue to be produced, and that the effectiveness of the system is continually improved.
The Food Safety Management System Policy is public and is available on the website and facilities of SILICIUM ESPAÑA LABORATORIOS, S.L. It is made known to company personnel and interested parties.